Amazon Australia has opened a purpose-built fulfilment centre at Horsley Park in Western Sydney, a facility the company says represents a $400 million investment. Fairfield City Council Mayor Frank Carbone, Councilor Kevin Lam and Amazon Australia director of operations Wayne Angus took part in the ribbon-cutting.
The centre covers about 80,000 square metres, or roughly four and a half times the footprint of the Sydney Opera House. Amazon says it can hold more than 10 million items sold on Amazon.com.au, spanning everyday essentials, electronics, beauty products, books, toys and homeware.
Jobs and workplace benefits
Once fully operational, the Horsley Park site will offer more than 1,000 local jobs. Roles range from entry-level positions with on-the-job training and certification programmes to skilled jobs in operations, human resources, engineering and workplace health and safety. Amazon lists benefits for permanent employees including subsidised health insurance for the whole family, free life insurance, up to 20 weeks of parental leave pay and free Amazon Prime membership.
Investment and local impact
Angus said the company was proud to continue investing in its Western Sydney operations. He described the $400 million investment as a demonstration of Amazon’s long-term commitment to the region and to delivering a world-class experience for Australian customers. He also said that as demand grows, Amazon is focused on improving selection and delivery speed while supporting the communities where it operates.
Carbone said the investment would create opportunities for businesses to distribute products and reach customers across Australia and internationally. He noted that the facility reflects investment in technology and capability but said the people behind the scenes, from engineers to transport workers, make it work. He also described the site as a boost for the local economy, residents and small businesses.
Seller capacity and automation
The centre is intended to benefit New South Wales small and medium-sized businesses using Fulfilment by Amazon. According to Amazon, the additional capacity will allow Australian sellers of smaller items to serve customers around the country more smoothly. The site will use advanced technology to help teams pick and pack items for Amazon.com.au shoppers, supporting the company’s push for a smarter, faster and more consistent customer experience in Sydney and elsewhere in Australia.
Sustainability features
Amazon says the building includes sustainable design elements and state-of-the-art inbound and outbound sortation systems. Its features include a rooftop solar array, rapid rollers at all dock doors, insulation to maintain internal temperatures and reduce energy consumption, and motion-sensor lighting. Amazon Australia now operates four fulfilment centres in New South Wales and five delivery stations.